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Account Ban Help
英文 (English)

我遺失了14年的照片,包括我僅有的幾段關於我父親的影片。我至少能找回我的數據嗎?

由 Google 翻譯自動翻譯的標題原文標題: Lost 14 years of photos, including the only videos I have of my dad. Can I at least get my data back?

瀏覽 1940

I'm not even that bothered about the account anymore if I'm honest. It's been disabled since January, they said child sexual exploitation which is absurd. I'm a 41 year old woman who posts sea swims and my nephews hurling matches... maybe thats it, kids in jerseys? I have no idea. My dad died in 2023. There are videos of him on there singing at my 40th that I never saved anywhere else. Stupid, I know. I can't log in so I can't use Download Your Information. Is there any way to get my stuff out? I'm in Ireland so EU rules apply I assume?
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5 則留言

  1. 英文 (English)

    Not stupid at all, nearly everyone I know keeps everything on there. So sorry about your dad x
  2. 英文 (English)

    You can send Meta a subject access request under GDPR. It's your personal data and the account being disabled doesn't take away your right to a copy. Their privacy policy has a contact route for data requests to the Irish entity. Say clearly that you cannot log in, so the download tool isn't available to you. They have a month to respond (they can extend). If they just point you back to the tool, you can complain to the Data Protection Commission.
  3. 英文 (English)

    Thank you, I genuinely didn't know that was a thing. Sending it tonight.
  4. 英文 (English)

    For the account itself, EU people can go to an out-of-court dispute body. I'm fairly sure Appeals Centre Europe doesn't take child exploitation category cases though, it's on their site. There are a few other certified bodies, worth checking which one covers your type of ban.
  5. 英文 (English)

    Update for anyone who finds this later: they replied to the SAR after about 5 weeks with a download link. Photos and videos are all there. Account still disabled but honestly I don't care as much now. I watched dad's video about ten times. Thank you all so much.

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