Mexico and Spanish-speaking Latin America

In Colombia, the Constitutional Court’s 2025 ruling T-256 led Meta to publish guidance for Colombian users on appealing Instagram account closures and to set up a channel for courts to serve claims. Courts in Argentina and Chile have reached different results in account-blocking cases, and Mexico City’s Cyber Police warn about fake ‘account recovery’ offers.

As of 2026-10-26

Official appeal routes

Meta’s three measures after the Constitutional Court ruling in the Esperanza Gómez case (Asuntos Legales, in Spanish) (opens in a new tab)
asuntoslegales.com.co2026-04-14
Meta set up a channel for Colombian courts to serve tutela claims, published guidance for Colombian users on appealing Instagram account closures, and brought its terms and community standards together in its Transparency Center, including in Spanish.

Courts, lawsuits and petitions

Sentencia T-256 de 2025 (opens in a new tab)
prime.tirant.com2025-06-12
In a tutela brought by adult performer Esperanza Gómez over the 2022 closure of her Instagram account (more than 5 million followers), Colombia’s Constitutional Court found violations of freedom of expression, due process and equality. It ordered Meta to set up an electronic channel for Colombian courts to serve tutela claims, to amend its terms and privacy policy to explain how to challenge moderation decisions, and to clarify its rules on sexual content.
La justicia ordenó la restitución de dos cuentas de Instagram con contenido político… [Court ordered restitution of two political-content Instagram accounts blocked without justification] (opens in a new tab)
palabrasdelderecho.com.ar2022-05-05
In an amparo against Facebook Argentina SRL, a federal civil and commercial court in Argentina ordered the restoration of two Instagram accounts with political content that had been blocked without justification (first-instance ruling of 27 October 2021).
Chilean court upholds blocking of a gun shop’s Instagram account (Diario Constitucional, in Spanish) (opens in a new tab)
diarioconstitucional.cl2024-03-09
A Chilean court held that blocking a gun shop’s Instagram account was lawful.

Scam warnings

Cuidado si vas a recuperar tu cuenta suspendida; Policía Cibernética alerta por nuevo fraude [Careful if you try to recover your suspended account; Cyber Police warn of new fraud] (opens in a new tab)
unotv.com2026-08-24
Mexico City’s Cyber Police (SSC) warned of scammers posing as cybersecurity experts, ‘white-hat hackers’ or platform intermediaries who promise to recover suspended or disabled accounts, then take an upfront payment or account details and disappear. It advises using only official recovery channels.

Reporting

Meta suspendió la cuenta de Instagram de la Selección Mexicana [Meta suspended the Mexican national team’s Instagram account] (opens in a new tab)
elimparcial.com2025-03-20
The official Instagram account of Mexico’s national football team was removed. The federation said this was a decision by Meta rather than a technical fault, and no reason was made public.

Please note

This page collects public material as general information. It is not legal advice. Bodies and procedures change, so check the original link before you apply.

For step-by-step official procedures, see the recovery guide.