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Account Ban Help
Inglés (English)

Tengo 34 años e Instagram cree que soy menor de 16, jajaja. ¿Alguien ha comprobado mi edad?

Título traducido automáticamente por Google TraductorTítulo original: I'm 34 and Instagram thinks I'm under 16 lol. Anyone done the age check?

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So the under 16 thing kicked in this week and this morning IG told me it 'looks like you might be under 16' and I need to confirm my age or the account gets deactivated. I'm 34. I have a mortgage. My grid is literally sourdough and my dog. It gave me two options: upload ID or do a video selfie for the age estimate. Has anyone done the selfie one? I'd rather not hand over my licence if I don't have to, but I also don't want to fail the face scan and get locked out completely. (Also is it because I follow a lot of skate accounts? genuinely asking)
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5 comentarios

  1. Inglés (English)

    Did the video selfie on Thursday, passed in about a minute. Good light, no glasses, look straight at the camera. I'm 29 though so maybe less of a close call lol
  2. Inglés (English)

    Selfie said it couldn't confirm for me (baby face, thanks mum) so I ended up doing my licence anyway. Took 2 days to unlock. Only upload it on the screen inside the app, not from any DM or email link.
  3. Inglés (English)

    My son actually IS 16 and got flagged. Is there any way a parent can sort it? He's furious
    1. Inglés (English)

      @Anonymous from what I've read 16 and over can verify with ID or the selfie same as adults. If he has a learner's or a passport that's probably quickest. Good luck, a furious 16 year old is no joke
  4. Inglés (English)

    Update: selfie failed ('we couldn't confirm your age'), uploaded licence, back this morning. About 36 hours. No idea what the skate accounts had to do with it but there you go.

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