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Account Ban Help
英語(English)

私は34歳なのに、Instagramは私を16歳未満だと思っている(笑)。年齢チェックをしたことがある人いますか?

Google 翻訳による自動翻訳のタイトル原文のタイトル: I'm 34 and Instagram thinks I'm under 16 lol. Anyone done the age check?

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So the under 16 thing kicked in this week and this morning IG told me it 'looks like you might be under 16' and I need to confirm my age or the account gets deactivated. I'm 34. I have a mortgage. My grid is literally sourdough and my dog. It gave me two options: upload ID or do a video selfie for the age estimate. Has anyone done the selfie one? I'd rather not hand over my licence if I don't have to, but I also don't want to fail the face scan and get locked out completely. (Also is it because I follow a lot of skate accounts? genuinely asking)
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コメント5件

  1. 英語(English)

    Did the video selfie on Thursday, passed in about a minute. Good light, no glasses, look straight at the camera. I'm 29 though so maybe less of a close call lol
  2. 英語(English)

    Selfie said it couldn't confirm for me (baby face, thanks mum) so I ended up doing my licence anyway. Took 2 days to unlock. Only upload it on the screen inside the app, not from any DM or email link.
  3. 英語(English)

    My son actually IS 16 and got flagged. Is there any way a parent can sort it? He's furious
    1. 英語(English)

      @Anonymous from what I've read 16 and over can verify with ID or the selfie same as adults. If he has a learner's or a passport that's probably quickest. Good luck, a furious 16 year old is no joke
  4. 英語(English)

    Update: selfie failed ('we couldn't confirm your age'), uploaded licence, back this morning. About 36 hours. No idea what the skate accounts had to do with it but there you go.

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