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[RESOLVIDO] Conta hackeada + desativada: o procedimento oficial para contas hackeadas funcionou para mim (passos exatos)
Título traduzido automaticamente pelo Google TradutorTítulo original: [SOLVED] Hacked + disabled: the official hacked-account flow actually worked for me (exact steps)
chi_town_dad210 visualizações
Writing this up because the threads I found while panicking were all scams or dead ends.
What happened: on Oct 9 I clicked a DM that said 'copyright violation, your account will be deleted in 24 hours', made to look like Meta Business Support. Fake login page. I know. Within an hour they'd changed my email and phone, and two days later the account was disabled, I assume for whatever they posted.
What worked for me:
1. Secured my email first (new password, 2FA on the email account itself).
2. Typed instagram.com/hacked into the browser myself. Didn't click any link.
3. Picked 'my account was hacked' and entered my ORIGINAL email. It sent a code there.
4. It offered video selfie verification. Did it once, on my usual phone, in daylight, no cap.
5. Waited. Did not resubmit.
6. Oct 20: email from Instagram saying I could log in again. Hacker's posts were gone, their email was removed.
11 days total. What I think helped: my profile had lots of clear photos of my face, and I did the selfie on a phone I'd used with the account for years.
After: authenticator app 2FA, backup codes printed, removed every logged-in device I didn't recognize.
And please, don't click those 'your account will be deleted' DMs.